Module 9: Capstone: Ship a Digital FTE

From Zero to a Running Eligibility Agent

Duration: 5 hours · Level: Advanced · Lessons: 3

Turn the book into a deployed agent: scope a Digital FTE, build an eligibility agent end to end with Claude and real payer transactions, and take it to production safely.

Prerequisites

• Module 2: Eligibility & Prior Auth Agents
• Module 6: HIPAA-Compliant AI Agent Deployment

Learning outcomes

By the end of this module you will be able to:

• Scope a Digital FTE with a clear role, tools, and escalation rules
• Build an eligibility agent end to end with Claude tool use and real EDI/FHIR transactions
• Take a healthcare agent to production with a HIPAA and go-live checklist

Lessons in this module

1. H9.1 — Scope Your Digital FTE · 40 min
2. H9.2 — Reference Build: An Eligibility Agent End to End · 60 min
3. H9.3 — Going Live: Production Checklist for a Healthcare Agent · 45 min

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👉 Start here: H9.1 — Scope Your Digital FTE